CAPRICORN CREDIT FINANCIAL SOLUTIONS

Rodney Budge - Director

Australian Credit License No. 381091

Phone: (02) 9279 3355

Fax: (02) 9279 3200

Email: rbudge@capricorncredit.com.au

Capricorn Credit Financial Solutions is a joint venture between Rodney Budge, Vivian Evans and Joseph Antoun. Capricorn Credit Financial Solutions was established to expand the services that Uther Webster & Evans is able to offer its clients.

Principal, Rodney Budge, who was employed by a major lender for over 19 years, has sound knowledge of business and residential finance through the roles he has filled over these years.

From this experience, comprehensive list of lenders and his close relationship with the group he is able to tailor a solution to your financial needs.

To find suitable finance that caters to your specific needs can often be time consuming and confusing. This is where Capricorn Credit Financial Solutions will offer a wide range of finance options to benefit the needs of individuals, small and large businesses.

Through close association with over 30 lending finance organisations, we continually monitor the finance market. From this data, we are constantly aware of where we can obtain the best possible rates and terms for many different forms of finance that you may require.

Therefore, we can save you time and money.

As outlined Capricorn Credit Financial Solutions specialises in many areas of lending and will be able to offer financial solutions in the following areas:

  • Commercial Lending finance and refinance
  • Commercial Developments finance
  • Cashflow Lending
  • Lease and Hire Purchase
  • Home Lending owner occupied and investment
  • Mezzanine Lending

How do you make a complaint?

How do you generally make a complaint?

If you have a complaint about how we handle your personal information, we want to hear from you. You are always welcome to contact us . You can contact us by using the details below Rodney Budge PH: 02 9279 3355 or 0421 650 899  email rbudge@capricorncredit.com.au Level 2, 235 Clarence St Sydney NSW 2000. We are committed to resolving your complaint and doing the right thing by our customers. Most complaints are resolved quickly, and you should hear from us within five business days. Need more help? If you still feel your issue hasn't been resolved to your satisfaction, then you can raise your concern with the Office of the Australian Information Commissioner: If you are located in the EEA, you can contact the relevant data protection authority (for example in the place you reside or where you believe we breached your rights).   For example,  the Office of the UK Information Commissioner: Office of the UK Information Commissioner • Online: www.ico.org.uk • Phone: 0303 123 1113 • Live chat: https://ico.org.uk/global/contact-us/live-chat  

 

What additional things do we have to do to manage your complaints about credit information?

If your complaint relates to how we handled your access and correction requests You may take your complaint directly to our external dispute resolution scheme or the Office of the Australian Information Commissioner.  You are not required to let us try to fix it first. For all other complaints relating to credit information If you make a complaint about things (other than an access request or correction request) in relation to your credit information, we will let you know how we will deal with it within seven days. Ask for more time if we can’t fix things in 30 days If we can’t fix things within 30 days, we’ll let you know why and how long we think it will take. We will also ask you for an extension of time to fix the matter. If you have any concerns, you may complain to our external dispute resolution scheme or the Office of the Australian Information Commissioner. Letting you know about our decision We’ll let you know about our decision within 30 days or any longer agreed time frame. If you have any concerns, you may complain to our external dispute resolution scheme or the Office of the Australian Information Commissioner.